Terms & Conditions

Last updated: May 1, 2025

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Vichara LLC ("Vichara," "we," "us," or "our"), a limited liability company organized under the laws of the State of California.

By accessing our website at vicharay.com (the "Site"), creating an account, or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, you must not use our Site or services.

2. Use of Services

You agree to use Vichara's services only for lawful purposes and in compliance with these Terms. You may not:

• Use our services to engage in any unlawful, fraudulent, or deceptive activity
• Reproduce, distribute, or create derivative works from our proprietary methodologies, deliverables, or content without express written permission
• Attempt to gain unauthorized access to any portion of our systems or networks
• Use our services to transmit unsolicited commercial communications (spam)
• Interfere with or disrupt the integrity or performance of our Site or services
• Engage in conduct that could damage, disable, or impair our reputation or business

We reserve the right to suspend or terminate your access to our services immediately, without prior notice, if we determine that you have violated these Terms or any applicable law.

3. Accounts and Responsibilities

To access certain services, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Notifying us immediately of any unauthorized use of your account at contact@vicharay.com
• Ensuring that all information you provide is accurate, current, and complete

You may not share your account credentials with any third party or create accounts on behalf of third parties without explicit authorization.

4. Payments and Billing

By subscribing to a Vichara plan, you authorize us to charge your payment method on a recurring monthly or annual basis. All fees are stated in euros and are exclusive of applicable taxes.

• Subscription fees are charged at the beginning of each billing cycle
• We reserve the right to modify pricing with 30 days' written notice to existing clients
• Failed payments may result in service suspension until the outstanding balance is resolved
• All payments are processed through Stripe, and their terms of service also apply to payment processing
• Refunds are governed by our Refund Policy

5. Intellectual Property

Upon full payment of all applicable fees, Vichara LLC grants the client a non-exclusive license to use deliverables created specifically for the client's engagement. The following intellectual property terms apply:

• Vichara retains all rights to our proprietary methodologies, frameworks, tools, and pre-existing intellectual property
• Custom deliverables (logos, copy, designs, code) created exclusively for you become your property upon final payment
• All content on vicharay.com — including text, graphics, logos, and software — is the exclusive property of Vichara LLC and is protected by applicable intellectual property laws
• You may not use the Vichara name, logo, or trademarks without our prior written consent

6. Limitation of Liability

To the maximum extent permitted by applicable law, Vichara LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the total fees paid by you to Vichara in the 12-month period immediately preceding the event giving rise to the claim.

We do not guarantee specific business outcomes, results, or revenues from the use of our consulting services. All projections and forecasts are estimates only.

7. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or free from viruses or other harmful components.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or your use of our services shall be resolved exclusively through binding arbitration in Santa Clara County, California, in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify active clients of material changes via email at least 14 days before they take effect. Your continued use of our services after such changes constitutes acceptance of the revised Terms.

10. Contact Us

For questions about these Terms, please contact:

• Email: contact@vicharay.com
• Phone: +1 669-896-6786
• Address: Vichara LLC, 4601 E Douglas Ave STE 150, Wichita, KS 67218, United States